One of the easiest ways to build trust is to turn a negative customer experience into a positive one. Here's a few simple ways to do so.
Don't be fooled by so-called "social media experts." Here are four of the most common social media myths we've heard perpetuated through the aether.
The most successful word of mouth programs know how to motivate their customers. Social validation is one of the best ways to amplify your customer...
The 3 primary use cases for referral marketing are user-based referral marketing, reseller & product integration, and the traditional affiliate model.
Inbound marketers live by the attract, convert, close, delight mantra. But what should you do next? Here are some actionable next steps.
Are you doing all the hard sales work? Now's the time to get your customers to sell for you. Let us show you how today!
Do you know how quickly 71% of online customers believe companies should provide assistance to consumers that reach out via social channels? Come...
Just because your business sells B2B doesn't mean you can ignore social customer service. Quit missing sales. Here's you what you need to know.
Brand loyalty takes more than the occasional Facebook post and Twitter update—Learn the 3 ways to build brand loyalty with social customer service...
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