Loyalty Launch Guide
How to Launch a Customer Loyalty Program in 6 Easy Steps.
Refer a client who signs an annual contract with Ambassador, and you'll earn up to 20% of the total contract value.
Enroll TodayAt Ambassador, we prioritize security for all of our clients. We’re committed to investing in securing our user data and protecting customer information.
Ambassador uses industry standard practices to comply with industry-accepted general security and privacy frameworks, helping our customers meet their compliance standards. Ambassador implements security measures and maintains policies and procedures to comply with required data security standards. We continue to reassess and evaluate our security, and through our continuous improvement program, we are constantly improving our information security.
Ambassador is SOC 2 Type II and PCI certified. As a SaaS company, Ambassador works tirelessly to meet the ideal security standards to protect our customers from security vulnerabilities. Ambassador undergoes routine audits to receive updated SOC 2 Type II reports to maintain our certification.
Ambassador takes data security very seriously. In addition to our periodic third-party penetration tests, Ambassador uses a dynamic suite of vulnerability detection and mitigation tools to resolve new vulnerabilities quickly and efficiently.
Ambassador engages with external market-leading security consulting firms to perform penetration testing annually on our product lines as well as our infrastructure. Our security and development teams work with our penetration testing partner to review all findings and develop a plan to remediate them. We perform follow-up testing to ensure the effectiveness of the remediation activities and offer summary reporting to our clients upon request.
All communications with Ambassador are encrypted via industry-standard HTTPS/TLS (TLS 1.2 or higher) over public networks. This ensures that all traffic between you and Ambassador is secure during transit. The data is then encrypted at rest in AWS using AES-256 key encryption. Only a select few people have access to the database and the KMS for maintenance purposes and, of course, are bound by extreme legal and security safeguards (such as confidentiality and non-disclosure provisions, permission management, etc.).
Ambassador uses multiple monitoring tools over networks, systems, and applications to detect and to block malicious traffic and network attacks and ensure ongoing health and performance, availability, and capacity. Our Security Incident Event Management (SIEM) system gathers extensive logs from essential network devices and host systems. The SIEM alerts on triggers that notify the security team based on correlated events for investigation and response.
Ambassador has two-factor authentication for all customer accounts, and customers that require single sign-on (“SSO”) may do so (additional fees could apply based on the client’s subscription).
SSO packages that Ambassador currently supports include:
Ambassador employs a comprehensive incident response plan, including a set of response playbooks and defined roles and responsibilities of everyone involved, and incorporates follow-up activities after the incident to ensure we learn from our past.
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