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Social Customer Service (Infographic)

When it comes to managing relationships with customers, many businesses have neglected a great opportunity: Customer service . . . through social media! As the number of customers expecting to receive "social customer service" continues to rise, it's important that brands are listening, because its well worth your time.

Is your company also debating whether or not to engage with customers via social mediums like Facebook or Twitter? Let’s take a look at the facts concerning social customer service: The benefits of fast response times, its effect on a customer’s brand engagement, and how your brand can create a great social customer service experience that keeps customers coming back for more.


Do you want to learn how to turn more of your customers, partners, affiliates, and fans into revenue generators?Request a custom demo from one of our referral marketing software experts today!

Posted in Social Media, Customer Loyalty, Infographics

Jeff Epstein

Written by Jeff Epstein

Jeff Epstein is the founder and CEO of Ambassador, a leading SaaS referral marketing platform that helps B2B and B2C businesses engage customers and drive revenue. Ambassador's software powers referral marketing for hundreds of top brands, including HP, SAP, Zenefits, SunPower and Sage.

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