Loyalty Launch Guide
How to Launch a Customer Loyalty Program in 6 Easy Steps.
Refer a client who signs an annual contract with Ambassador, and you'll earn up to 20% of the total contract value.
Enroll TodayOur end-to-end Customer-Led Growth platform offers three Success Plans for your business to choose from: Standard, Premier, and Signature. Each provides guidance and support from world-class, certified experts at Ambassador.
This is the general support package which is included in all packages purchased at Ambassador.
Get started quickly with Referral + Loyalty + Incentives + Trust. Included with all Ambassador products, General helps you learn at your own pace with self-guided, always-on resources.
Fast-track your success with easy and expert guidance. This plan provides value through expert coaching, faster access to support, actionable insights, to drive results, plus everything in Standard.
Maximize ROI with proactive, personalized expertise. This plan adds to the benefit of Standard and Premier with a designated Customer Success Rep, personalized trends and actionable insights, proactive services, campaign management, and more.
Included
$3,000/year
$6,000/year
$12,000/year
Designated Success Manager
General
Standard
N/A
Premier
Signature
Proactive Monitoring
General
N/A
Standard
Premier
Signature
Design Review
General
N/A
Standard
Premier
Signature
Campaign Management
General
N/A
Standard
Premier
Signature
Health Checks and Recommendations
General
N/A
Standard
Premier
Signature
Personalized 1-on-1 onboarding
General
N/A
Standard
Premier
Signature
Guided onboarding Series
General
N/A
Standard
Premier
Signature
Adoption Guidance
General
N/A
Standard
Premier
Signature
Test/Development Environment
General
N/A
Standard
Premier
Signature
Setup and Configuration Best Practices
General
Email and knowledge base only
Standard
Premier
Signature
Planning for Change and Organizational Best Practices
General
N/A
Standard
Premier
Signature
Program Review(s)
General
N/A
Standard
Premier
Signature
Security Trust Center Access *
General
N/A
Standard
Premier
Signature
Custom infosec questionnaire
General
N/A
Standard
Premier
Signature
Single Sign-On (SSO) * *
General
Add on
Standard
Premier
Signature
Technical Support
General
Email and knowledge base only
Standard
Premier
Signature
SLA response time
General
Initial response in 24 hours
Standard
Premier
Signature
Program Review(s)
General
N/A
Standard
Premier
Signature
* Security Trust Center Access includes the following: Access to SOC 2 Type 2 Report, GDPR documentation, access to company security policies and procedures, and access to penetration testing.
* * Additional SSO licenses are available for an additional fee.
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