Customer-Led Growth for Retail and eCommerce brands

Transform Every Customer Interaction into a Revenue Opportunity with Ambassador

Trusted by the world's fastest-growing brands

Commissions & Payout Management

Ambassador’s automated and manual approval payouts reduces the workload of commission tracking and fulfillment. Send global payouts to 200+ countries in 45+ different languages using ACH, PayPal, Gift Cards, and more. Ensure legitimacy across your affiliates and referrers with Fraud Alert AI. 


Enrollment: Pop-ups & Forms

Seamlessly integrate our templates into your existing site and customer experience to promote your referral, affiliate, and loyalty programs.


Social Sharing: Links & QR Codes

Make it easy for customers to refer a friend from anywhere, anytime, to their preferred social platform, by email, via SMS, or by sharing a QR code.


Customer Engagement

Keep your brand top of mind and drive repeat sales with customer engagement campaigns. Promote your latest products, announce sales and seasonal discounts, or celebrate a customer’s birthday. Campaigns can be segmented by loyalty tiers, recent purchases, affinity categories, and more.



Reward your most loyal customers with tiered programs and shareable badges that unlock exclusive rewards and higher earning thresholds. Incentivize repeat purchases, gather product feedback, and customer profile data. 


Reward Panel

Customers can redeem their points here in your branded portal, or embed it directly onto your site. Offer gift cards, in-store credit, branded swag, access to special events, or advanced shipping of  exclusive products,   Our partnership with Tango allows you to easily enable your choice of over 200+ gift cards and prepaid cash cards.


Affiliate Portal

Encourage affiliates to share branded marketing assets or referral links with their network with a flexible, fully customizable portal with embed capabilities for your site. 


Multimedia Asset Library

Grow your reach without sacrificing your message. Equip your affiliates with a library of branded multimedia assets to share to their network. Compatible with PDFs, GIFs, videos, audio files, and more. 


Tracking and Attribution

Monitor affiliate and referral sales, clicks, and conversions in real time to identify top performers and key revenue drivers. Easily build and export reports and dashboards to see what’s working.

Drive Value Along the Customer Journey

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Attract and Convert

Use Ambassador to highlight limited-time offers and exclusive first-buy discounts on your landing pages to not just convert new visitors into buyers, but also enroll them in your loyalty program and develop a deeper relationship from day one.

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Inspire Loyalty and Increase Value

Personalize your rewards offerings; exclusive access to new collections, special birthday discounts, and members-only sales events. Implement a tiered system increasing perks as customers reach higher spending thresholds.

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Take Unboxing to the Next Level

Turn a moment into a shared experience by capitalizing on the peak moments of customer delight—arrival and unboxing. Encourage customers to share their experience with a video, leave a review, or refer a friend. Ambassador makes it easy with customizable and personalized QR codes or share links you can place in, on the package or online.

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Encourage Sharing and Advocacy

Make it easy and fun for customers to share and refer anytime. Drive referrals and social sharing with Ambassador’s refer-a-friend tools and branded asset library in the customer portal. Create a referral program that rewards the referrer and the referee with discounts, gift cards, special product tiers, or free products for network effect.

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Keep the Conversation Going Both Ways

Generate more customer feedback through rewards for surveys, reviews, and direct engagement with Ambassador. Keep your customers informed of new products and promotions by rewarding them for marketing opt-ins or sign-ups for your newsletter.

Reduce Your Customer Acquisition Costs

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Referral Discounts for Customers

People are 4x more likely to buy when referred by a friend. Encourage current customers to refer friends and family by offering discounts for both the referrer and the referee. Capitalize on existing customer satisfaction to bring in new customers at a lower cost.

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Influencer and Customer Ambassador Campaigns

Influencer collaborations can be a huge factor in this industry. Use Ambassador to collaborate with influencers and turn loyal customers into brand ambassadors. Track their referral success and reward them with exclusive discounts or products, spreading brand awareness cost-effectively.

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User-Generated Content Promotions

Incentivize customers to share their product experiences on social media. Offer discounts or entries into contests for customers who tag your brand, leveraging user-generated content to increase trust and attract new customers.

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Targeted Rewards for Sharing Reviews

Use Ambassador to encourage and reward customers for leaving reviews. Offer points, discounts, or exclusive content for verified reviews, boosting your brand’s credibility and attracting new customers with authentic feedback.

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Stop letting revenue slip through your fingers Get a personalized demo today

Maximize Your Customer Lifetime Value

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Loyalty Points System

Implement a points-based loyalty program where customers earn points for purchases, referrals, and social media engagement. Redeemable points for discounts or free products incentivize repeat purchases and ongoing engagement.

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VIP Tiers for High Spenders

Create VIP tiers or members-only groups for customers who reach certain spending thresholds. Offer perks like free shipping, early access to new or exclusive products, encouraging continued high-value purchases and creating an “in” crowd.

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Personalized Product Recommendations

Use data collected through Ambassador to offer personalized product recommendations. Tailored suggestions based on past purchases and browsing behavior can increase the average order value and repeat business.

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Engagement-Based Contests and Giveaways

Host contests and giveaways that reward engagement with your brand. Use Ambassador to track participation and offer prizes that encourage sharing, increasing visibility and customer interaction with your brand.

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Ambassador’s role in making our influencer campaign super easy to set up and execute was a huge value-add. I don’t think we would have been able to manage the crazy numbers we did without the tools Ambassador gave us.

- Stephen Winn, Director of Product Engineer - StockX
Case Study

Ambassador + Fashion

How a Unique Influencer Campaign Drove $441,488 in New Revenue in 3 Weeks

Case Study

Ambassador + Lifestyle

How Referrals Drove 400% ROI in Just 4 Months

Case Study

Ambassador + Subscriptions

How Ambassador Makes a Complex Process Feel Simple

White Paper

By the Numbers - eCommerce

A look at the stunning results eCommerce customers see from referral marketing technology

White Paper

By the Numbers - Home Goods

Uncovering the results online mattress, bedding, and sleep businesses see from Ambassador’s referral marketing technology

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By the Numbers - Fitness and Wellness

A deep dive into the results Ambassador’s wellness and fitness customers see from referral marketing technology

Why are so many leading e-commerce brands investing in Customer-Led Growth?

Lower Customer Acquisition Costs
Lower Customer Acquisition Costs

By capitalizing on word-of-mouth and affiliate marketing, you can slash the high expenses typically involved in drawing in new customers through conventional ads. Happy customers become your brand ambassadors, spreading the word more authentically and cost-effectively.

Improved Customer Retention
Boosts Customer Loyalty

Rewarding customers for their purchases, reviews, and referrals combats the challenge of fleeting loyalty. From engaging customers in the onboarding process, to driving repeat purchases, Ambassador programs encourage customers to stick with your brand.

Easily Identify and Engage Upsell and Cross-Sell Opportunities
Unlocks Upsell and Cross-Sell Potentials

By analyzing purchase history and customer behavior, Ambassador helps identify who is ready for another purchase or could be interested in complementary products. Personalized recommendations can significantly boost your average order value.

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Streamlines the Buying Process

Referrals can significantly cut down the time from discovery to purchase by bringing in leads who already have a favorable impression of your brand, thanks to their trust in the friend or influencer who recommended them.

Speeds Up Market Expansion

Word-of-mouth referrals make entering new markets less daunting, quicker, and more effective. Leverage the trust and reach of influencers and satisfied customers to easily introduce your brand to new groups.

Builds Brand Awareness
Enhances Brand Recognition

Expand your brand's visibility with endorsements from customers and affiliates across social platforms and online communities, turning them into powerful channels for brand promotion.

Leverages Customer Trust and Credibility
Capitalizes on Trust and Credibility

Earn potential customers' trust more swiftly with testimonials, user-generated content, and positive online reviews. These elements can significantly sway purchasing decisions in your favor.

Optimizes Marketing Spend

Shift resources from traditional marketing to referral and loyalty programs, often seeing higher engagement and ROI. Tracking these campaigns can offer clear insights into their effectiveness and the return on investment.

Personalizes Customer Experiences

Use insights from customer interactions to tailor experiences, offers, and communications. This targeted approach can lead to higher satisfaction rates and repeat purchases.

Builds Product Feedback Loops
Fosters Product Improvement through Feedback

Direct feedback from customers, especially those engaged enough to refer others or participate in loyalty programs, can be invaluable in refining your product offerings and enhancing the overall customer experience.

Ultimate Guide to Customer Loyalty

How to Turn One-Time Purchases into Repeat Buyers


Frequently Asked Questions

Ambassador provides personalized loyalty programs and referral campaigns that engage customers and encourage repeat purchases.

Yes, Ambassador integrates with both online and offline retail systems, ensuring a consistent and seamless customer experience across all channels.

By offering targeted rewards and incentives, Ambassador encourages customers to add more items to their cart, thus increasing the average order value.

Absolutely. Ambassador allows you to create and manage time-sensitive campaigns tailored to seasonal trends and holiday shopping, boosting sales during peak periods.

Ambassador integrates with major payment gateways, such as PayPal, Stripe, and Shopify Payments, making it easy to reward customers and affiliates.

Ambassador’s data centers are hosted with Amazon Web Services data centers in the state of Virginia in the United States. Data backups are also preserved in a US-based distributed database in Google Cloud.

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