Loyalty Launch Guide
How to Launch a Customer Loyalty Program in 6 Easy Steps.
Trusted by the world's fastest-growing brands
Gamification
Landing Page & Enrollment
Seamlessly integrate our templates into your existing site and customer experience to promote your referral, affiliate, and loyalty programs.
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Refer-a-Friend (RAF)
Make it easy for customers to refer a friend from anywhere, anytime via their preferred social platform, email, or SMS.
Your Asset Library
Grow your reach without sacrificing your message. Equip your affiliates and customers with a library of branded multimedia assets to share to their network. Compatible with PDFs, GIFs, videos, audio files, and more.
Tracking and Attribution
Monitor affiliate and referral sales, clicks, and conversions in real time to identify top performers and revenue drivers. Build and export reports and dashboards.
Commissions & Payouts
Easily track commissions and fulfillment with automated and manual approval payouts. Send global payouts to 200+ countries in 45+ different languages using ACH, PayPal, Gift Cards, and more. Stay safe with Fraud Alert AI to ensure legitimacy across your affiliates and referrers.
Customizable QR Codes
Generate customizable QR codes to add to invoices, receipts, promotional materials, or yard signs to track and attribute sales leads, neighborhood network effect, and referral effectiveness.
Engagement Tools
Keep your business top of mind with automatic engagement campaigns that celebrate birthdays, project milestones, or promote new services to customers or affiliate partners. Use our library of templates to get started.
Drive Value Along the Customer Journey
Awareness and Education
DIY Guides and Tutorials: Become thought leaders or experts in the space by providing DIY home maintenance guides and tutorials. This will help potential customers see the value of proper home care and position your services as a go-to solution for more complex needs.
Consideration and Trust Building
Virtual Consultations: Offer virtual consultation bookings directly on your platform. This allows customers to easily get personalized advice and estimates, building trust and a personal connection early in the customer journey.
Conversion and Onboarding
Instant Booking and Confirmation: Enable customers to book services instantly and receive immediate confirmation and preparation tips, streamlining the conversion process and reinforcing their decision to choose your services.
Engagement and Usage
Service Tracking and Updates: Provide real-time updates and tracking for scheduled services, keeping customers informed and engaged throughout the service process.
Retention and Loyalty
Rewards System: Ambassador’s feedback and rewards systems foster retention and loyalty by providing loyalty points for repeat visits, providing feedback, or other customizable actions.
Advocacy and Referral
Social Share Features: Use Ambassador to easily embed social share features that allow satisfied customers to easily their service experiences and refer friends and family through social media, directly enhancing word-of-mouth referrals.
Reduce Your Customer Acquisition Costs
Local Referral Incentives
Implement an automated referral program using Ambassador, where current customers can easily refer friends and family through personalized links shared via email, social media, or messaging apps. Offer incentives to customers who refer your services to others in their community, such as service discounts or free maintenance checks, leveraging local networks to gain new business. This strategy significantly lowers acquisition costs by turning satisfied customers into a powerful sales force.
Online Review Rewards
Encourage and reward customers for leaving positive reviews on local directories and your website, improving your service’s online reputation and attracting new customers. Prospective customers seeing real customer benefits directly from their peers can be more convincing than traditional marketing efforts, encouraging them to make the switch, and at a lower cost to you.
Customer Story Contests
Run contests encouraging customers to share their service experiences on social media. Reward the best stories with free or discounted services, increasing brand visibility and trust within local communities.
Partnerships with Local Businesses
Use the Ambassador platform to establish referral agreements with local businesses, offering them and their customers special deals. This opens up a new, cost-effective customer channel and boosts brand awareness in a new customer base.
Maximize Your Customer Lifetime Value
Maintenance Subscription Plans
Introduce subscription-based maintenance plans that offer regular service at a discounted rate, ensuring steady, repeat business and increased customer loyalty.
Upsell and Cross-Sell Rewards
Offer points or discounts for customers who opt for additional services or product upgrades, incentivizing them to increase their spending.
Exclusive Offers for Loyal Customers
Use Ambassador to track your customers and send exclusive offers to long-term customers for high-value services or packages. This will recognize and reward their loyalty and encourage continued business.
Feedback-Driven Custom Services
Solicit and reward customer feedback directly on your platform to tailor your services more closely to customer needs, increasing satisfaction and the likelihood of them choosing your services again. Building individual relationships and preferences boosts business loyalty.
With Ambassador, I’ve cut the time it takes me to track, manage, and fulfill referrals by an order of 10. And, as we’ve grown, the platform has grown alongside us. The impact it’s had on simplifying the entire process for us — and our customers — has been incredible.
- Caitlin Fitzgerald, Sales Operations, PosiGen
Why are so many leading Residential Home Services brands investing in Customer-Led Growth?
Local Trust Is Paramount
Quality Leads From Referrals
Personal Testimonials Influence Decisions
Increased Retention Through Personalized Experience
Customer Feedback Drives Service Innovation
Engaged Customers Provide Valuable Market Insights
Referral Programs Enhance Community Presence
Social Proof Boosts Online Visibility
Satisfied Customers Support Premium Pricing
Organic Growth Reduces Marketing Costs
Ultimate Guide to Customer Loyalty
How to Turn One-Time Purchases into Repeat Buyers
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Encourage reviews and repeat referrals with reward tiers that unlock exclusive discounts or special services.