Trust is a huge component in bringing sales to online businesses. Come learn the top 6 secrets for humanizing your brand for better social media...
Customer Loyalty (2)
Positive word of mouth (WOM) surrounding brands outpaces negative by a 6 to 1 ratio. Learn 4 easy ways to build positive word-of-mouth for your org...
You know word-of-mouth referrals are important (or else you wouldn't be here), but how can you get more? We examine a simple action item you can take
We created a test, "The Great Social Customer Service Race," and sent 280 tweets from 4 personal accounts, over a 4-week period. Here are the results.
Is your brand having a hard time finding a successful social media voice? Get inspired by looking at how Skittles takes a unique approach that works.
What do puppies and ROI have in common? Come find out! Here are 3 simple dog-training tips that will help create a successful referral program.