Trust is a huge component in bringing sales to online businesses. Come learn the top 6 secrets for humanizing your brand for better social media...
Positive word of mouth (WOM) surrounding brands outpaces negative by a 6 to 1 ratio. Learn 4 easy ways to build positive word-of-mouth for your org...
You know word-of-mouth referrals are important (or else you wouldn't be here), but how can you get more? We examine a simple action item you can take
We created a test, "The Great Social Customer Service Race," and sent 280 tweets from 4 personal accounts, over a 4-week period. Here are the results.
Is your brand having a hard time finding a successful social media voice? Get inspired by looking at how Skittles takes a unique approach that works.
What do puppies and ROI have in common? Come find out! Here are 3 simple dog-training tips that will help create a successful referral program.
An unlikely authority on referral marketing, here are 3 ways Henry David Thoreau can help you understand the fans ripe for becoming your brand...
What makes a “super fan” tick? Here are 3 drivers of fandom, and how we can leverage each to build brand advocates, increase brand engagement and ROI.
Love is in the air. Brand ambassadors are yours for the taking. Your game is planned out, but are you making the right moves? Read on to find out.
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