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    Loyalty Rewards: What Makes Consumers Stay

    1 minute read

    With consumers more connected via social media than ever before, leveraging the collective influence of loyal customers has never been more important.

    An engaged, loyal customer base not only drives revenue but also builds passionate brand ambassadors to advocate on behalf of your brand.

    As the following survey shows, when posed the question “How do you show your loyalty,” 78% of respondents answered with “I spread the word and tell others.”

    This infographic from Zendesk explores what drives brand loyalty, the impacts of customer loyalty programs, and how customers share their brand experiences through word of mouth referrals.

    Infographic produced and distributed by Zendesk and Econsultancy

    Posted in

    Jeff Epstein

    Written by Jeff Epstein

    Jeff Epstein is the founder and former CEO of Ambassador Software, the World’s #1 Relationship Marketing Platform which enables brands like Hewlett-Packard, HubSpot and Madison Reed to build & scale referral, affiliate, partner and influencer programs.

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