Infographic. Word of mouth marketing is almost twice as effective at influencing purchase as a television ad. Come see what else you need to know!
Price, convenience, quality of product, customer service; do you know which quality makes a consumer most loyal to a brand? The results might...
One of the best ways to motivate fans is with competition. Learn the 3 ways to win brand ambassadors with social media contests today.
SaaS companies have begun implementing referral software programs into their social media marketing. And they have been doing well as a result. Learn...
We've compiled the 4 steps to get your B2B social commerce strategy off the ground and bring your marketing strategy into the 21st century. Check...
Social media provides marketers more than enough data to look at. It can be difficult to make sense of it all. Stick to these 3 KPIs and you should...
Guess how many people follow more than 10 brands on Facebook? Guess how many people have made a purchase via a brands Facebook page? Come find out!
You know word-of-mouth referrals are important (or else you wouldn't be here), but how can you get more? We examine a simple action item you can take
We created a test, "The Great Social Customer Service Race," and sent 280 tweets from 4 personal accounts, over a 4-week period. Here are the results.
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