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Best practices, product updates, and strategy for enterprise teams turning customer programs into provable revenue.

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Growth stopped being a funnel. Here is how the best operators think about it now.
The seat is dying as a billing unit. Here is what replaces it, and why it changes everything about measurement.
Best Practices

The seat is dying as a billing unit. Here is what replaces it, and why it changes everything about measurement.

By Geoff McDonald, CEO of Ambassador

· Sep 15, 2026, 11:34:30 AM
Everyone starts with advocacy. Then it stalls.
Best Practices

Everyone starts with advocacy. Then it stalls.

-Geoff McDonald (CEO)

· Sep 4, 2026, 10:48:45 AM
Your Ad Spend Just Got a Memory: Programmatic Is Live Inside The Customer Lifecycle Operating System
Ambassador 3.0

Your Ad Spend Just Got a Memory: Programmatic Is Live Inside The Customer Lifecycle Operating System

"We don't even get these kinds of results from The Trade Desk... this is the best-performing programmatic we have had... we are going to continue to increase ...

· Aug 26, 2026, 3:37:57 PM
I Expected the AI-Native Companies to Be Years Ahead on Pricing. They Are Not Even Close.
Best Practices

I Expected the AI-Native Companies to Be Years Ahead on Pricing. They Are Not Even Close.

What I heard on a monetization webinar this week changed how I think about our competitive position. Not incrementally. Completely.

· Aug 19, 2026, 3:24:40 PM
The Market Repriced Software. Here Is What We Are Shipping For It.
Best Practices

The Market Repriced Software. Here Is What We Are Shipping For It.

By Geoff McDonald, CEO, Ambassador

· Aug 17, 2026, 6:49:48 PM
AI Made Us Efficient at Everything Except Keeping Customers
Ambassador 3.0

AI Made Us Efficient at Everything Except Keeping Customers

By Geoff McDonald, CEO, Ambassador

· Aug 10, 2026, 6:17:57 PM
Proof Got Paid. Promises Got Punished.
Ambassador 3.0

Proof Got Paid. Promises Got Punished.

By Geoff McDonald, CEO, Ambassador

· Aug 7, 2026, 8:49:49 PM
You Asked Me to Go Deeper. So Here Is the Whole Bet.
Ambassador 3.0

You Asked Me to Go Deeper. So Here Is the Whole Bet.

By Geoff McDonald, CEO, Ambassador

· Jun 22, 2026, 2:16:04 PM
Stop Trying to Trap Your Customers. Out-Compound Them.
Ambassador 3.0

Stop Trying to Trap Your Customers. Out-Compound Them.

By Geoff McDonald, CEO, Ambassador

· Jun 22, 2026, 12:50:37 PM

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