Customer Loyalty (Advocacy Programs)
Turn happy customers into lifelong advocates.
With dynamic triggers, flexible incentives, and seamless personalization, Ambassador powers customer love that lasts.
Power Every Moment With Smart, Loyalty-Driven Engagement.
Built for Advocacy
Loyalty That Feels Personal — and Performs
From first purchase to lifelong fandom, design experiences that reward customers in the moments that matter most.
- Personalized loyalty experiences
- Points, tiers, and milestone logic
- Smart rewards tied to behavior
- Works across email, SMS, in-app, and web
Real-Time Triggers. Lifelong Impact.
Reward what matters — when it matters.
From purchases to product reviews, create moments of value throughout the customer journey.
- Trigger by actions: purchases, referrals, anniversaries, feedback
- No-code rule builder
- Connect to incentives and communication flows
- Secure and privacy-first
Personalization That Performs
Not all loyalty looks the same.
Build tailored paths for every customer segment — automatically.
- Segment by lifecycle, behavior, or persona
- Deliver unique journeys per segment
- Omnichannel delivery (email, SMS, in-app)
- Adjust rewards, content, and cadence in real-time
Incentives That Drive Retention
Retention starts with recognition.
Reward with meaning — from discounts to exclusive access.
- Offer points, perks, access, or gifts
- Unlock tiers and status rewards
- Integrate with gift card providers like TangoCard
- Track redemptions and lift by cohort
Feedback Loops That Strengthen Loyalty
Turn insight into action.
Embed Hiro to gather feedback — and reinforce loyalty in the moment.
- Ask for feedback post-purchase or post-support
- Use sentiment to influence next rewards
- Automate re-engagement based on feedback
- Feed results into marketing and product strategy
Marketer-Friendly. Enterprise-Ready.
Scalable for every brand, no dev dependency.
- Built-in templates and best practices
- Secure and compliant with GDPR, CCPA, and SOC2
- Self-serve dashboards and reports
- Dedicated strategy and support
An award-winning platform. Loved by customers







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