Fast Onboarding, Ultimate Flexibility, and No Broken Promises

The success story of a consumer home goods & services brand utilizing Ambassador
Home Goods 7 Services Case Study

The Company

Since its founding in 2009, this company in the Consumer Home Goods and Services industry, has built up an impressive list of accolades. In 2014, the full-service solar provider was named the 17th fastest growing private company in the country by Inc. magazine. And, soon after that, the company earned Energy Company of the Year honors in the American Business Awards. Now, it is recognized as one of the top residential solar companies in the U.S.

The Challenge

When the company started to search for referral marketing technology, it had thousands of happy customers and an offline referral program that was generating new business, but not in a trackable or scalable way. So, the company decided to invest in a referral solution that could automate manual processes and scale results. Initially, the business signed with a lower cost vendor. The team quickly realized they weren’t able to integrate that product with Salesforce and their existing commission structure as easily as they had hoped.