This company, a global leader in smart device design and manufacturing, is driven by a simple credo: To provide the best possible customer experience. While quality of the company’s products and the service provided by its people are two important parts of the equation, technology is the other critical piece. Which is why it needed a referral platform that would ensure customers would enjoy a smooth, frictionless brand experience.
That said, the company also wanted to give fans and customers an enjoyable, pain-free way to continue engaging with the brand post-purchase and, most importantly, easily recommend products to others. To provide that, the company began searching for a fully-customizable referral marketing solution that could seamlessly integrate with its existing technology infrastructure.