For more than 15 years, the company’s leading eCommerce software has given clients the tools they need to develop and cultivate successful online businesses. Today, the SaaS company powers 40,000+ stores and its platform has processed more than $21 billion in merchant sales.
With thousands of happy clients, referrals were a natural component of the organization’s new customer acquisition strategy. Prior to partnering with Ambassador, however, the company was largely managing that strategy ad-hoc. With just a few brand ambassadors, it wasn’t an issue. With more than 3,700, it’s a different story.
“Due to the unique nature of our referral partner program, we found ourselves wasting limited time and resources on manual processes to manage a referral program.