From Manual to Automated to 1,000+ New Clients

The success story of an award-winning B2B SaaS provider utilizing Ambassador
B2B SaaS Case Study

The Company

For more than 15 years, the company’s leading eCommerce software has given clients the tools they need to develop and cultivate successful online businesses. Today, the SaaS company powers 40,000+ stores and its platform has processed more than $21 billion in merchant sales.

The Challenge

With thousands of happy clients, referrals were a natural component of the organization’s new customer acquisition strategy. Prior to partnering with Ambassador, however, the company was largely managing that strategy ad-hoc. With just a few brand ambassadors, it wasn’t an issue. With more than 3,700, it’s a different story.

“Due to the unique nature of our referral partner program, we found ourselves wasting limited time and resources on manual processes to manage a referral program.