Jeff Epstein is the founder and CEO of Ambassador Software, the World’s #1 Relationship Marketing Platform which enables brands like Hulu, SAP, Hewlett-Packard, HubSpot and Madison Reed to build & scale referral, affiliate, partner and influencer programs.
Surprised that your favorite blogger is promoting a product from your favorite brand? Don’t be. 82% of Americans seek recommendations from friends and family when considering a purchase, according to a study we completed in partnership with Nielsen.
In almost every industry, referrals are the gold standard of customer acquisition. Research has repeatedly shown that referred leads close faster, buy more, and stay longer — all with significantly less effort and at a much lower CPA than non-referred prospects. A University of Pennsylvania study found that referred customers are more loyal and profitable — by a 16% margin — than their non-referred counterparts.
I'm thrilled to announce that Ambassador has earned the ranking of #736 in the 36th annual Inc. 5000 list of fastest-growing private companies in America. This achievement was not possible without the amazing team of Diplomats who consistently live our core value of "OUTCARE," which stands for:
I'm humbled and extremely excited to share that Ambassador has earned the #6 (of 100) ranking of "Cool Places To Work" by Crain's Detroit, our 2nd consecutive year on this prestigious list. Being named one of the top 10 coolest places to work in a metro area with thousands of companies is a truly remarkable accomplishment.
If you’re shopping for referral software and are a bit lost on how to vet a vendor, you’re in luck, we can help! I know that adding new technologies to your marketing stack can be an overwhelming process, even for a seasoned marketer. With the evolution of the digital landscape changing and new marketing technologies constantly emerging, it's important to consider which questions to ask when it comes to referral marketing.